1Introduction
777cxm ("777cxm", "we", "us", "our") is committed to protecting the privacy and personal data of every User who registers an account, visits the website at https://777cxm.com, or uses any service offered through the 777cxm Platform. This Privacy Policy ("Policy") explains in clear terms what personal data 777cxm collects, how that data is used, with whom it may be shared, and what rights you have regarding your information.
This Policy applies to all visitors and registered Users of the 777cxm Platform, including players from across Pakistan – whether you are accessing the Platform from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad or elsewhere. By registering a 777cxm Account or continuing to use the Platform, you acknowledge that you have read and understood this Policy.
This Policy should be read alongside the 777cxm Terms & Conditions and Responsible Gaming Policy, both of which contain additional provisions relevant to your use of the 777cxm Platform.
2Personal Data We Collect
777cxm collects personal data in the following categories depending on how you interact with the Platform:
2.1 Registration & Identity Data
- Full name as it appears on your CNIC (Computerised National Identity Card)
- Date of birth (used to verify compliance with the 18+ age restriction)
- CNIC number (collected during KYC verification)
- Email address
- Pakistani mobile phone number
- Residential address
- Username selected during registration
2.2 Financial & Transaction Data
- JazzCash or Easypaisa mobile wallet number
- Bank account details (HBL, UBL, Meezan Bank, Bank Alfalah or other supported institutions) where bank transfer is used
- Crypto wallet address where USDT TRC20 is used
- Deposit amounts, withdrawal requests and transaction history in PKR
- Bet history and game play records
2.3 Technical & Usage Data
- IP address and geolocation at time of login
- Device type, operating system and browser version
- Session duration, pages visited and features used on the Platform
- Referring URL and traffic source
- Cookie and tracking technology data (see Section 6)
2.4 Communications Data
- Contents of live chat support conversations
- Email correspondence with the 777cxm support team
- Responses to surveys or feedback requests
3How We Use Your Data
777cxm uses the personal data we collect for the following purposes:
- Account Creation & Management: To register and maintain your 777cxm Account, verify your identity and age, and ensure accurate PKR balance management.
- Payment Processing: To process deposits via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, USDT TRC20 and Skrill, and to process withdrawal requests to your verified payment method.
- KYC & Fraud Prevention: To comply with Know Your Customer obligations, verify that you meet the 18+ age requirement, detect fraudulent activity, money laundering and other prohibited conduct as set out in our Terms & Conditions.
- Service Delivery: To provide you with access to casino games, sports betting markets (including cricket betting on PSL and ICC events), live casino, slots, jackpots and all other 777cxm services.
- Customer Support: To respond to queries, complaints and account-related requests submitted through our live chat or email support channels.
- Responsible Gaming: To monitor your gaming activity for indicators of problem gambling, to enforce self-exclusion or cool-off periods you have elected, and to administer deposit limit settings.
- Communications: To send you transactional notifications (deposit confirmations, withdrawal updates, security alerts), and, where you have opted in, promotional communications about 777cxm offers and new game releases.
- Platform Improvement: To analyse usage patterns, troubleshoot technical issues and improve the performance, design and content of the 777cxm Platform.
- Legal & Regulatory Compliance: To meet our obligations under applicable international licensing requirements, anti-money laundering regulations and other legal obligations.
4Legal Basis for Processing
777cxm processes your personal data on one or more of the following legal bases:
- Contractual Necessity: Processing is necessary to perform the contract between you and 777cxm, specifically to provide you with the gaming and betting services you have registered to use.
- Legal Obligation: Processing is necessary for 777cxm to comply with applicable legal and regulatory requirements, including KYC obligations, AML screening and licensing conditions.
- Legitimate Interests: Processing is necessary for 777cxm's legitimate interests in operating a secure, fair and commercially viable gaming platform, including fraud detection, security monitoring and Platform analytics, provided those interests are not overridden by your rights.
- Consent: Where you have provided explicit consent, such as opting in to receive promotional communications from 777cxm. Consent may be withdrawn at any time by contacting support or updating your communication preferences in your Account settings.
5Data Sharing & Disclosure
777cxm does not sell, rent or trade your personal data to third-party marketers. We may share your personal data only in the following limited circumstances:
- Payment Processors: Your financial data is shared with the relevant payment service providers (JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Skrill, USDT TRC20 network) solely to process your requested transactions.
- KYC & Identity Verification Partners: Your identity documents and date of birth may be shared with licensed third-party identity verification services to complete KYC checks on behalf of 777cxm.
- Game Software Providers: Technical session data (not financial data) may be shared with certified game studios (such as Pragmatic Play, PG Soft, JILI Games, Evolution Gaming and others) to deliver game content and record game outcomes.
- Fraud Prevention & Security: Where required to detect, prevent or investigate fraud, money laundering, cheating or other prohibited conduct, data may be shared with specialist fraud prevention services or other gaming operators participating in shared blacklist databases.
- Legal Authorities: 777cxm will disclose personal data to law enforcement, regulatory bodies or courts where required to do so by applicable law, court order or regulatory direction.
- Corporate Transfers: In the event of a merger, acquisition or sale of all or substantially all of 777cxm's assets, personal data held by 777cxm may be transferred to the acquiring entity, subject to equivalent privacy protections.
All third parties with whom 777cxm shares personal data are contractually required to process that data only for the specified purpose, in accordance with applicable privacy standards, and to maintain appropriate security measures.
6Cookies & Tracking Technologies
The 777cxm Platform uses cookies and similar tracking technologies (including local storage and session storage) to operate and improve the Platform. The following categories of cookies are used:
- Essential Cookies: Required for the Platform to function correctly. These include session authentication cookies that keep you logged in during a 777cxm session and security cookies that protect against cross-site request forgery. These cannot be disabled without affecting Platform functionality.
- Performance & Analytics Cookies: Used to collect anonymised data about how visitors interact with the 777cxm Platform, including pages viewed, time on site, device type and error logs. This data is used solely to improve Platform performance.
- Functional Cookies: Used to remember your preferences on the Platform, such as your selected language, currency display and notification settings.
- Marketing Cookies: Used, where you have consented, to deliver relevant promotional content and to measure the effectiveness of 777cxm's marketing activity. These may track your activity across sessions.
You may control cookie preferences through your browser settings. Please note that disabling essential cookies will impair the functionality of the 777cxm Platform, including the ability to remain logged in during a session.
7Data Retention
777cxm retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
- Account & Transaction Records: Retained for a minimum of 5 years following Account closure or the date of the last transaction, in accordance with anti-money laundering record-keeping requirements.
- KYC Documents: Retained for a minimum of 5 years following the completion of KYC verification or Account closure, whichever is later.
- Support Communications: Retained for 2 years following the resolution of the relevant query or complaint.
- Marketing Preferences: Retained until you withdraw consent or unsubscribe from communications, after which preference data is retained only to honour the opt-out instruction.
- Technical Logs: Retained for up to 12 months for security monitoring and troubleshooting purposes.
Upon expiry of the relevant retention period, personal data is securely deleted or anonymised.
8Data Security
777cxm implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration or destruction. These measures include:
- 256-bit SSL/TLS encryption for all data transmitted between your device and 777cxm's servers
- Encrypted storage of all sensitive personal and financial data at rest
- Role-based access controls limiting internal access to personal data to authorised personnel on a need-to-know basis
- Regular security audits and penetration testing of the Platform infrastructure
- Segregation of player funds from operational accounts
- Two-factor authentication available on all User Accounts
Your responsibility: 777cxm's security measures protect data on our side. You remain responsible for keeping your 777cxm login credentials confidential, enabling 2FA on your Account, and logging out of the Platform on any shared or public device. If you suspect your Account has been compromised, contact 777cxm support immediately.
9Your Data Rights
Subject to applicable law, you have the following rights with respect to personal data that 777cxm holds about you:
- Right of Access: You may request a copy of the personal data 777cxm holds about you, together with information about how it is processed.
- Right to Rectification: You may request that inaccurate or incomplete personal data held by 777cxm be corrected. You may also update certain account details directly through your Account settings.
- Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 777cxm's legal obligations to retain data for specified periods.
- Right to Data Portability: You may request that your personal data be provided to you in a structured, machine-readable format where technically feasible.
- Right to Restrict Processing: You may request that 777cxm restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to its use.
- Right to Withdraw Consent: Where processing is based on your consent (such as marketing communications), you may withdraw consent at any time without affecting the lawfulness of prior processing.
To exercise any of the above rights, please contact the 777cxm support team via live chat on the Platform or by email at the address set out in Section 13. 777cxm will respond to all data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 30 days, in which case you will be notified.
10Children & Minors
18+ Only: The 777cxm Platform is strictly intended for individuals aged 18 years and over. 777cxm does not knowingly collect, process or store personal data from persons under the age of 18. If 777cxm becomes aware that personal data has been collected from a minor, such data will be immediately deleted and the associated Account terminated. If you believe a minor has registered on the 777cxm Platform, please contact our support team immediately.
During the registration process, 777cxm requires all Users to provide their date of birth and confirm that they are aged 18 or above. 777cxm further reserves the right to request CNIC verification or other documentary proof of age from any User at any time.
11International Data Transfers
777cxm operates under international licensing arrangements. Personal data collected from Pakistani Users may be transferred to, stored in, and processed in jurisdictions outside Pakistan where 777cxm's servers, group companies or third-party service providers are located. Such transfers are made only where adequate data protection safeguards are in place, including contractual data processing agreements with all relevant recipients.
By using the 777cxm Platform, you acknowledge that your personal data may be processed in jurisdictions that may have different data protection standards than those applicable in Pakistan. 777cxm takes reasonable steps to ensure that such transfers are protected in accordance with the standards described in this Policy.
12Amendments to This Policy
777cxm reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law or regulatory requirements. The "Last updated" date at the top of this page will be revised to reflect the date of any material amendment.
Where material changes are made to this Policy, 777cxm will endeavour to notify registered Users via email. However, it remains your responsibility to review this Policy periodically. Continued use of the 777cxm Platform following any amendment constitutes acceptance of the updated Policy.
13Contact & Data Queries
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how 777cxm handles your personal data, please contact the 777cxm data team through the following channels:
Email: [email protected]
Live Chat: Available 24/7 via your 777cxm account dashboard
Response Time: Within 30 days for data rights requests; within 48 hours for general privacy queries
The email address above is displayed as plain text only and is not a clickable link. Please copy the address manually or use the live chat facility within your 777cxm account to contact us.
18+ Only & Responsible Gaming Reminder
777cxm is strictly an 18+ platform. Gambling carries financial risk. Please use the responsible gaming tools in your Account settings to manage your play. Visit our Responsible Gaming page for full details on self-exclusion, deposit limits and external support resources.